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3 Year Guarantee

We guarantee it

We're confident in the quality of our products. That's why we offer a free, 3 year extended warranty on all of our blinds, shutters and curtains. We've enhanced the standard 1 year manufacturer's warranty with an additional 2 years on parts, as detailed here. We also guarantee all Electric Smart Raise remote controls and motors (excluding batteries) against any problems including component defect, malfunction or breakdown for 1 year after purchase.

Scope of Warranty 1 Year 2 Years 3 Years
Components (with like or similar)
Cords
Labour, Collection & Delivery

paperclip icon Sensible small print

Our guarantee is very straightforward with just the following conditions and exclusions:
  • Accident
  • Alteration
  • Exposure to elements
  • Misuse
  • Failure to follow measurement, installation, cleaning or maintenance instructions
  • Fitted in a non domestic environment
  • Normal wear and tear
  • Normal fading of fabrics and dyes

paperclip icon The legal stuff

This guarantee is exclusive and in lieu of all other obligations liabilities or warranties. In no event shall Blinds Online be liable or responsible for incidental or consequential damages or for any other direct or indirect damage, loss, cost, expense or fee. This guarantee does not affect the consumer's statutory rights under applicable national laws in force. We hope you'll agree that our guarantee is plain and simple. Please do not hesitate to get in touch with our Customer Services team if you have any problems whatsoever with one of our products.


Reviews
5 Star
Don't take our word for it, we've got hundreds of 5 star reviews
5 Star
Perfect & Very Happy
Bought a blind from Blinds Online, good value for money & excellent quality and fitted perfectly. The installation guidance...
5 Star
5 star service
My husband and I have used blinds online twice now and each time they've been terrific and we are very happy with the end...
5 Star
Fantastic Blinds - Very reasonably priced.
We had our whole house locally quoted for blinds when we renovated. The quote came back at over $10,000. Through blinds online...
5 Star
Very Happy
Had a small problem with the blind and was addressed immediately and replaced, can not fault the customer service. Excellent product.
5 Star
Fabulous!
Cannot fault this company, they have a terrific website and are very helpful over the phone as well, even helped me with...
5 Star
Very happy
We needed blinds quickly. We had a very short time frame to fit new blinds into our holiday home before new paying guests...
5 Star
Fantastic Service, Great Product.
I ordered 3 new blinds for a renovation of a rental property. Unfortunately, I didn't double check my measurements. The manager...
5 Star
Excellence.
The best shopping experience I've had in many a long day. Excellent quality, service, and delivery. If you are uncertain...
5 Star
Amazing products at unbeatable prices
I have used Blinds on line twice now and recommended them many times to family and friends. The website is easy to follow,...
5 Star
I expect we will be ordering more for other rooms.
Installation was a breeze. Just remember as a DIY measure twice then measure again. It paid off and the blinds were just...
5 Star
Fantastic service great quality
We just built our brand new home and decided it was going to be far cheaper to measure and install our own blinds it was...
5 Star
Excellent service and beautiful light filter blinds! Great quality
My husband and I are very happy with our new blinds. After having a little difficulty installing them, we rang blinds online...
5 Star
Very good, excellent value for money
Excellent value for money. Supplied to spec within 5mm. Blockout is excellent. Some minor inconsistencies, e.g. drive cords...
5 Star
Love my blinds
Have ordered two blinds so far and will be ordering the rest through these guys definately !! no problems at all with the...
5 Star
Exceptional customer service!!
I have ordered every blind for my new house from blinds online, every package has arrived before expected. One package was...
5 Star
Lived up to their 5 star reputation
As a hesitant DIY guy, I read the reviews here first, and I had to say that my experience echoed all the prior good reviews....
5 Star
Excellent All round!!!
Blinds Online offer an excellent service, with prompt delivery and our venetians were very easy to install, and fit perfectly!...
5 Star
Fantastic product and service!
We ordered a new Roman blind for our kitchen and it arrived sooner than we expected, was of excellent quality and fit perfectly!...
5 Star
So easy!!!!!
We love our new roller and Roman blinds, they make our house look amazing!!!! easy to order and easy to install!!!
5 Star
Fantastic!
We ordered the Express Roller Blinds. Placing the order was easy, they installed a treat, the product was as described and...
5 Star
Very Happy with this company and this product
Everything about our blinds was perfect. Easy website, fast service, great prices. The blinds look great. We are planning...
5 Star
Bit late bit EXCELLENT as usual
Sorry this was our second purchase from Blindsonline and it happened two days before Christmas. (sorry the review is so late...)...
5 Star
Amazing Customer service
Just wanted to say a big thank you for fixing the blind. We received it last week and it’s up in the room looking perfect!!!! A...
5 Star
Too easy bro!
No seriously this is how online shopping should work. Clear communication and fast delivery if you want to pay the extra...
5 Star
Amazing turn around time!
From the get go, we were impressed with the range of colors available and were grateful for the free samples. We ordered...
5 Star
Excellent service...
I've ordered blinds from Blindsonline twice - once a couple of years ago (on recommendation from a friend) and again recently....
5 Star
Great service...high quality product
I just bought Roman blinds and Venetian Blinds for my whole house. I went to order them at the showroom in Narre Warren....
5 Star
Top quality
Very very happy with this company and their blinds. Will use again. Thinking of replacing ALL of my blinds now! Thanks so much.
5 Star
Great Product and Back up Service .
Purchasing. We purchased a number of roller type blinds in early 2015 for our house. All Fitted well and easy to install. We...
5 Star
First rate blinds!!!!
I must confess that I was very nervous as the whole process of purchasing custom made blinds was from Blinds Online, but,...
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