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3 Year Guarantee

We guarantee it

We're confident in the quality of our products. That's why we offer a free, 3 year extended warranty on all of our blinds, shutters and curtains. We've enhanced the standard 1 year manufacturer's warranty with an additional 2 years on parts, as detailed here. We also guarantee all Electric Smart Raise remote controls and motors (excluding batteries) against any problems including component defect, malfunction or breakdown for 1 year after purchase.

Scope of Warranty 1 Year 2 Years 3 Years
Components (with like or similar)
Cords
Labour, Collection & Delivery

paperclip icon Sensible small print

Our guarantee is very straightforward with just the following conditions and exclusions:
  • Accident
  • Alteration
  • Exposure to elements
  • Misuse
  • Failure to follow measurement, installation, cleaning or maintenance instructions
  • Fitted in a non domestic environment
  • Normal wear and tear
  • Normal fading of fabrics and dyes

paperclip icon The legal stuff

This guarantee is exclusive and in lieu of all other obligations liabilities or warranties. In no event shall Blinds Online be liable or responsible for incidental or consequential damages or for any other direct or indirect damage, loss, cost, expense or fee. This guarantee does not affect the consumer's statutory rights under applicable national laws in force. We hope you'll agree that our guarantee is plain and simple. Please do not hesitate to get in touch with our Customer Services team if you have any problems whatsoever with one of our products.


Reviews
5 Star
Don't take our word for it, we've got hundreds of 5 star reviews
5 Star
Great company and Staff
I have had a wonderful experience dealing with Blinds OnLine. The staff are fantastic, helpful and efficient, and the range of products excellent.
5 Star
This Was So Easy, Posted Samples As Well!
What can I say? All the positive comments are already on here. But here goes: We recently purchased our roller blinds at...
5 Star
Is it meant to be this easy?
I dreaded ordering blinds as I had a nightmare in the past with one of the big chains of blind stores. i saw the reviews...
5 Star
Very Impressed
I was a bit nervous ordering my blinds online, but when they arrived I was very impressed with the quality and workmanship....
5 Star
Blinds are Great!
We are really happy with our blinds and how easy they were to order and install - they look great! Thank you very much and...
5 Star
5 Holland blinds supplied and installed - extremely happy!
Just a quick update on my last review: All 5 Holland blinds ordered with Blinds Online were supplied and installed within...
5 Star
Fantastic blinds
I got my new double roller blinds this week and they are fantastic they even phoned me because i'd chosen the wrong color...
5 Star
outstanding
This is a great company. I had some questions before ordering and they promptly emailed me the relevant information that...
4 Star
great looking blinds but inconsistent chain lengths and on a few, blinds are short by 4mm to 6mm
we love the look of the double roller blinds. we have them on every window of our home now. there are 10 windows with double...
5 Star
Excellent product and easy to install.
Hi, Just wanted to convey my satisfaction over the blinds I received this week. I was a little bit anxious measuring myself...
5 Star
Great Product, Customer Service and Easy Installation
Our blinds have arrived and they are perfect. So much so, we have put in another order and will get back to you on how this...
5 Star
Excellent Service and Products
We ordered some Blockout Roller blinds for our brand new house and we are very happy with the service and the excellent blinds,...
5 Star
Couldn't ask for better all round!
We have ordered blinds from your company on two occasions. On both I've have been wrapped with the ease of use of the website...
5 Star
So easy to order and blinds look amazing
I am really happy with the whole experience. One of the rollers is slightly stiff but I'll call customer service about it....
5 Star
Very Happy Customer
We are very impressed with the service, advice and all round help that Matthew and staff gave us during our decision process...
5 Star
fantastic service
After receiving samples I called with questions which they were most helpful with and we received our first order which was...
5 Star
Great product
Excellent. Ordered on Monday and received blind on Friday, that's super fast!! Very good quality and a breeze to install....
5 Star
Excellent service - excellent product
Furnished our new house three years ago with blinds online products, we've been so happy with the product and the excellent...
4 Star
Fantastic looking
Just over a week ago I purchased through the express option roller and double roller blinds - they arrived in just on 5 days...
5 Star
What a great company to deal with.
Had recent problem with 4 of the 9 honeycomb blinds I bought more than 2 years ago. The company could not have been more...
5 Star
Fantastic look
Through the express option our roller blind arrived within just over a week and we were most impressed with the accurate...
5 Star
Blinds Online does it again!
The latest vertical blinds went up without a hitch - three in a morning's work even though the brackets had to be fixed to...
5 Star
Incredible Company!!
Ordered many samples - the cost of which was deducted from the order of one blind. The blind arrived - very well made. I...
5 Star
First class product, service and delivery!
Just updated 3 bedrooms with vertical blinds. Offered an excellent choice of fabrics and ordered samples before making decision....
5 Star
Simply the best
Ordered fabric samples which arrived in 2 days, then ordered 2 blinds on line. Received goods within 5 days perfectly packaged...
5 Star
Excellent product. Great customer service.
Updated our home with blackout and light filter roller blinds.Ordering samples very easy. All blinds were ACM and were made...
5 Star
Such good service and quality!
From the second I visited the website it was evident that this was going to be easy. Samples arrived within days, which helped...
5 Star
Definitely lived up to all the fantastic reviews.
We have just built a new home, our first move in 36 years! In the past we dealt with local curtain and blind companies, but...
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