Privacy & Security

How do I know my information is secure?

We understand how important internet security is to our customers, that's why Blindsonline.com.au site only uses high level SSL encryption technology. The most advanced security software currently available for online transactions. Your credit card details are encrypted the moment they are transmitted to our internationally recognised payment gateway.

A customer's credit card details are not stored anywhere on the Internet and the only company who has access to this data is the merchant's bank. The bank also sends confirmation information via the same encryption technology back to the customer's browser. These secure processes provide customers with peace of mind when purchasing online. Some versions of browsers and some firewalls don't permit communication through secure servers like the ones we use to process orders. To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server - if you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser - when accessing a secure server, the first characters of the site address will change from "http" to "https". If your browser or firewall doesn't support SSL, you will not be able to connect to the server, which means you won't be able to mistakenly place an order through an unsecured connection. If you cannot access the secure server for any reason, please place your order by email at sales@blindsonline.com.au

 

What kind of information does Blindsonline collect?

We collect information, such as name, email address, phone from you if you make a purchase at our website. Credit card numbers are not held by Blindsonline as the transaction goes through a secure gateway with our internationally recognised banking institution. When registering with My Design Centre, we maintain a record of your product interests and measurements; this information is automatically deleted after 30 days. If you just visit the websites to search, we do not automatically collect any information. The only information we may collect is your email address if you choose to sign up for our promotional material.

 

Does Blindsonline share my information with third parties?

We do not sell, trade or rent your personal information to others.However, we do use other companies and individuals to perform services on our behalf, such as company and product research, delivering packages, sending mail and emails and processing payments.  They will have access to your personal information needed to perform these services, but we will not authorise them to use your information for other purposes.