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Our delivery service

van icon Online order tracking

Track your order with our real time order tracker. You can follow your purchase from production all the way to your front door. If you want, you can print an invoice and download fitting instructions too.

van icon Fast & reliable delivery

Fully insured delivery is free on orders over $299 and a flat rate of just $25 anywhere in mainland Australia for orders under $299. You can find accurate dispatch times against each individual product but delivery times can vary depending on where you live.


australia map icon Covering all of Australia

We use reputable delivery companies that cover everywhere in Australia. If you live on an island outside of mainland Australia and Tasmania there will be an additional charge of $50. We'll let you know about this before you checkout. For a small number of very remote locations there may be supplementary charges on top. In this instance you may need to order over the phone but, again, we'll let you know before you checkout.


express icon 3 Day express

On some of our most popular products you have the option to upgrade to 3 Day Express for just $19.95 per order. Your order will be bumped up to the top of the queue and manufactured in only 3 working days. We'll then dispatch your order on the fourth working day. Delivery times may still vary depending on where you live.


question mark icon FAQ

Where is my order?

You can follow the progress of your order every step of the way with our real time order tracker. We'll also update you regularly via email, including when your items have been dispatched, allowing you to track your parcel with the courier.


What are your delivery times?

The vast majority of orders are made in 7-10 working days but these times vary depending on the product. If you visit a specific product the dispatch time is shown just underneath the box where you enter your measurements.


Can I have my order delivered to an alternative address?

Yes, no worries. We're happy to deliver to any address you wish. Many of our customers like to have their orders delivered to their work for example.


Can you deliver to a PO Box?

All of our blinds, shutters and curtains are delivered using freight companies, so we're unable to deliver these to a PO Box address. Samples are sent out via Australian Post, so for sample orders, a PO Box address can be used.


Where can you deliver?

We can deliver to any state in Australia. If you live in a remote location you may need to collect your order from the local despatch centre. This is at the courier's discretion. If you have any concerns about your delivery, please get in touch and we can contact them directly before you order.


Will you notify me of dispatch?

Yes! We try and keep you up to speed every step of the way so we'll send you an email with tracking details as soon as your order has been dispatched.


What happens if I'm not home?

Not to worry. The delivery company will simply leave you a card to get in touch with them and arrange for the order to be collected or redelivered at a more convenient time.


The parcel is damaged, what do I do?

Firstly, don't panic. All of our deliveries are fully insured to if something unfortunate does happen in transit, get in touch with us right away. In order to make a claim we'll need to see some photos within 24 hours of you receiving your order so that we can make a claim so don't delay. We'll organise to have the damaged blinds collected at your convenience.

Reviews
5 Star
Don't take our word for it, we've got thousands of 5 star reviews
5 Star
Amazing Customer Service and outstanding product
The staff at Blinds Online are simply amazing. I just finished building a large double story house with 22 or so windows...
5 Star
Love how easy this was.
Measure and make sure they are accurate & you will have amazing blinds. We ordered some other blinds through another store...
5 Star
Simply the Best!
These guys are absolutely fantastic. They have the easiest selection and ordering process and the quality and production...
5 Star
Very happy with blinds and service.
I chose Blindsonline because they have a good selection of patterns and colours, as I don't like block colours and I didn't...
5 Star
Best service and quality products
I'm so very delighted with our new verticle blind in our new bathroom. The staff at blinds online were terrific and even...
5 Star
Customer Service
We purchased eight Sunscreen blinds (3 metres wide by 3 metres drop. Had a minor fault with the rollers on 3 of the blinds...
5 Star
Best service and can't even believe how good it looks!
I got a few quotes, all north of $10k with one as high as $15k to do 4 bedrooms, a few with very large windows and difficult...
5 Star
Clear and easy process - delivered as expected
We found the ordering and delivery process straightforward. We were a bit apprehensive about buying blinds online. It's not...
5 Star
Couldn't find anywhere better.
Ordered a blind online and picked up myself from their showroom. As directed by the team for a better choice, I had perfect...
5 Star
100% for customer service
Sandra M was the best sales consultant and customer service rep that I've had the pleasure to deal with. She was compassionate,...
5 Star
Perfect- 100% Recommend (Sandra M is the best customer service rep)
I would like to express just how pleased we are with this company. We have purchased all of our blinds from this company...
5 Star
Roller Blinds- A Great Product!
I found Blinds Online through a Google search and their products are fantastic. The customer service is extremely quick and...
5 Star
Fantastic quality and fantastic price!
Cannot fault the product and the delivery was so quick! We will be ordering blinds for the rest of the house now!
5 Star
Perfect & Very Happy
Bought a blind from Blinds Online, good value for money & excellent quality and fitted perfectly. The installation guidance...
5 Star
5 star service
My husband and I have used blinds online twice now and each time they've been terrific and we are very happy with the end...
5 Star
Fantastic Blinds - Very reasonably priced.
We had our whole house locally quoted for blinds when we renovated. The quote came back at over $10,000. Through blinds online...
5 Star
Very Happy
Had a small problem with the blind and was addressed immediately and replaced, can not fault the customer service. Excellent product.
5 Star
Fabulous!
Cannot fault this company, they have a terrific website and are very helpful over the phone as well, even helped me with...
5 Star
Very happy
We needed blinds quickly. We had a very short time frame to fit new blinds into our holiday home before new paying guests...
5 Star
Fantastic Service, Great Product.
I ordered 3 new blinds for a renovation of a rental property. Unfortunately, I didn't double check my measurements. The manager...
5 Star
Excellence.
The best shopping experience I've had in many a long day. Excellent quality, service, and delivery. If you are uncertain...
5 Star
Amazing products at unbeatable prices
I have used Blinds on line twice now and recommended them many times to family and friends. The website is easy to follow,...
5 Star
I expect we will be ordering more for other rooms.
Installation was a breeze. Just remember as a DIY measure twice then measure again. It paid off and the blinds were just...
5 Star
Fantastic service great quality
We just built our brand new home and decided it was going to be far cheaper to measure and install our own blinds it was...
5 Star
Excellent service and beautiful light filter blinds! Great quality
My husband and I are very happy with our new blinds. After having a little difficulty installing them, we rang blinds online...
5 Star
Very good, excellent value for money
Excellent value for money. Supplied to spec within 5mm. Blockout is excellent. Some minor inconsistencies, e.g. drive cords...
5 Star
Love my blinds
Have ordered two blinds so far and will be ordering the rest through these guys definately !! no problems at all with the...
5 Star
Exceptional customer service!!
I have ordered every blind for my new house from blinds online, every package has arrived before expected. One package was...
5 Star
Lived up to their 5 star reputation
As a hesitant DIY guy, I read the reviews here first, and I had to say that my experience echoed all the prior good reviews....
5 Star
Excellent All round!!!
Blinds Online offer an excellent service, with prompt delivery and our venetians were very easy to install, and fit perfectly!...
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