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Our delivery service
Online order tracking
Track your order with our real time order tracker. You can follow your purchase from production all the way to your front door. If you want, you can print an invoice and download fitting instructions too.
Fast & reliable delivery
Fully insured delivery is free on orders over $299 and a flat rate of just $25 anywhere in mainland Australia for orders under $299. You can find accurate dispatch times against each individual product but delivery times can vary depending on where you live.
Covering all of Australia
We use reputable delivery companies that cover everywhere in Australia. If you live on an island outside of mainland Australia and Tasmania there will be an additional charge of $50. We'll let you know about this before you checkout. For a small number of very remote locations there may be supplementary charges on top. In this instance you may need to order over the phone but, again, we'll let you know before you checkout.
3 Day express
On some of our most popular products you have the option to upgrade to 3 Day Express for just $19.95 per order. Your order will be bumped up to the top of the queue and manufactured in only 3 working days. We'll then dispatch your order on the fourth working day. Delivery times may still vary depending on where you live.
FAQ
Where is my order?
You can follow the progress of your order every step of the way with our real time order tracker. We'll also update you regularly via email, including when your items have been dispatched, allowing you to track your parcel with the courier.
What are your delivery times?
The vast majority of orders are made in 7-10 working days but these times vary depending on the product. If you visit a specific product the dispatch time is shown just underneath the box where you enter your measurements.
Can I have my order delivered to an alternative address?
Yes, no worries. We're happy to deliver to any address you wish. Many of our customers like to have their orders delivered to their work for example.
Can you deliver to a PO Box?
All of our blinds, shutters and curtains are delivered using freight companies, so we're unable to deliver these to a PO Box address. Samples are sent out via Australian Post, so for sample orders, a PO Box address can be used.
Where can you deliver?
We can deliver to any state in Australia. If you live in a remote location you may need to collect your order from the local despatch centre. This is at the courier's discretion. If you have any concerns about your delivery, please get in touch and we can contact them directly before you order.
Will you notify me of dispatch?
Yes! We try and keep you up to speed every step of the way so we'll send you an email with tracking details as soon as your order has been dispatched.
What happens if I'm not home?
Not to worry. The delivery company will simply leave you a card to get in touch with them and arrange for the order to be collected or redelivered at a more convenient time.
The parcel is damaged, what do I do?
Firstly, don't panic. All of our deliveries are fully insured to if something unfortunate does happen in transit, get in touch with us right away. In order to make a claim we'll need to see some photos within 24 hours of you receiving your order so that we can make a claim so don't delay. We'll organise to have the damaged blinds collected at your convenience.
I expect we will be ordering more for other rooms.
Installation was a breeze. Just remember as a DIY measure twice then measure again. It paid off and the blinds were just...
Fantastic service great quality
We just built our brand new home and decided it was going to be far cheaper to measure and install our own blinds
it was...
Excellent service and beautiful light filter blinds! Great quality
My husband and I are very happy with our new blinds. After having a little difficulty installing them, we rang blinds online...
Very good, excellent value for money
Excellent value for money. Supplied to spec within 5mm. Blockout is excellent. Some minor inconsistencies, e.g. drive cords...
Love my blinds
Have ordered two blinds so far and will be ordering the rest through these guys definately !! no problems at all with the...
Exceptional customer service!!
I have ordered every blind for my new house from blinds online, every package has arrived before expected. One package was...
Lived up to their 5 star reputation
As a hesitant DIY guy, I read the reviews here first, and I had to say that my experience echoed all the prior good reviews....
Excellent All round!!!
Blinds Online offer an excellent service, with prompt delivery and our venetians were very easy to install, and fit perfectly!...
Fantastic product and service!
We ordered a new Roman blind for our kitchen and it arrived sooner than we expected, was of excellent quality and fit perfectly!...
So easy!!!!!
We love our new roller and Roman blinds, they make our house look amazing!!!! easy to order and easy to install!!!
Fantastic!
We ordered the Express Roller Blinds. Placing the order was easy, they installed a treat, the product was as described and...
Very Happy with this company and this product
Everything about our blinds was perfect. Easy website, fast service, great prices. The blinds look great. We are planning...
Bit late bit EXCELLENT as usual
Sorry this was our second purchase from Blindsonline and it happened two days before Christmas. (sorry the review is so late...)...
Amazing Customer service
Just wanted to say a big thank you for fixing the blind. We received it last week and it’s up in the room looking perfect!!!!
A...
Too easy bro!
No seriously this is how online shopping should work. Clear communication and fast delivery if you want to pay the extra...
Amazing turn around time!
From the get go, we were impressed with the range of colors available and were grateful for the free samples.
We ordered...
Excellent service...
I've ordered blinds from Blindsonline twice - once a couple of years ago (on recommendation from a friend) and again recently....
Great service...high quality product
I just bought Roman blinds and Venetian Blinds for my whole house. I went to order them at the showroom in Narre Warren....
Top quality
Very very happy with this company and their blinds. Will use again. Thinking of replacing ALL of my blinds now! Thanks so much.
Great Product and Back up Service .
Purchasing.
We purchased a number of roller type blinds in early 2015 for our house.
All Fitted well and easy to install.
We...
First rate blinds!!!!
I must confess that I was very nervous as the whole process of purchasing custom made blinds was from Blinds Online, but,...
Wow how easy was that !
Recently purchased my first blind from you and installation was easy. Quality product at a reasonable price .......about to order more !
Online customer service excellence.
I was amazed by how easy the whole process of purchasing custom made blinds was from Blinds Online. The website is extremely...
Great product, customer service and value.
The ordering process was good, the website is intuitive and straight forward. I was a little anxious about one of the decisions...
Customer Service Excellence
When getting my place ready for sale, I used new blinds from Blinds online to bring the style up to date. The blinds were...
Beautifully made, great colour too.
Love everything about the lead up help by phone and email as well as the final great look.
A word of warning though, get...
They deliver what you order
We have just moved to a new house and needed some new blinds. Got a pack of samples to help with the selection, then placed...
Wow , how good do they look
The two J,s .. Jake came to quote , what a nice easy to deal with man..knew his job and wanted my blinds to be just perfect.....
Better than expected
I ordered 13 blinds both in wooden Venetian & roller blinds. We were able to visit the showroom and see the actual blinds....
Fantastic service and great quality blinds
I was really impressed first up with the service, the ladies over the phone were incredibly helpful, knowledgable and accommodating...
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