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Our delivery service

van icon Online order tracking

Track your order with our real time order tracker. You can follow your purchase from production all the way to your front door. If you want, you can print an invoice and download fitting instructions too.

van icon Fast & reliable delivery

Fully insured delivery is free on orders over $499 and a flat rate of just $27 anywhere in mainland Australia for orders under $499. You can find accurate dispatch times against each individual product but delivery times can vary depending on where you live.


australia map icon Covering all of Australia

We use reputable delivery companies that cover everywhere in Australia. If you live on an island outside of mainland Australia and Tasmania there will be an additional charge of $50. We'll let you know about this before you checkout. For a small number of very remote locations there may be supplementary charges on top. In this instance you may need to order over the phone but, again, we'll let you know before you checkout.


express icon 3 Day express

On some of our most popular products you have the option to upgrade to 3 Day Express for just $19.95 per order. Your order will be bumped up to the top of the queue and manufactured in only 3 working days. We'll then dispatch your order on the fourth working day. Delivery times may still vary depending on where you live.


question mark icon FAQ

Where is my order?

You can follow the progress of your order every step of the way with our real time order tracker. We'll also update you regularly via email, including when your items have been dispatched, allowing you to track your parcel with the courier.


What are your delivery times?

The vast majority of orders are made in 7-10 working days but these times vary depending on the product. If you visit a specific product the dispatch time is shown just underneath the box where you enter your measurements.


Can I have my order delivered to an alternative address?

Yes, no worries. We're happy to deliver to any address you wish. Many of our customers like to have their orders delivered to their work for example.


Can you deliver to a PO Box?

All of our blinds, shutters and curtains are delivered using freight companies, so we're unable to deliver these to a PO Box address. Samples are sent out via Australian Post, so for sample orders, a PO Box address can be used.


Where can you deliver?

We can deliver to any state in Australia. If you live in a remote location you may need to collect your order from the local despatch centre. This is at the courier's discretion. If you have any concerns about your delivery, please get in touch and we can contact them directly before you order.


Will you notify me of dispatch?

Yes! We try and keep you up to speed every step of the way so we'll send you an email with tracking details as soon as your order has been dispatched.


What happens if I'm not home?

Not to worry. The delivery company will simply leave you a card to get in touch with them and arrange for the order to be collected or redelivered at a more convenient time.


The parcel is damaged, what do I do?

Firstly, don't panic. All of our deliveries are fully insured so if something unfortunate does happen in transit, get in touch with us right away. In order to make a claim we'll need to see some photos within 24 hours of you receiving your order so that we can make a claim so don't delay. We'll organise to have the damaged blinds collected at your convenience.

Reviews
5 Star
Don't take our word for it, we've got thousands of 5 star reviews
5 Star
Fabulous service & product from start to finish
A few months ago I decided to get some quotes for four Roman Blinds to go into our family room. I contacted several companies,...
5 Star
Thrilled to bits.
My husband has just installed 4 blinds on our back verandah. I love them. Easy to install. Simple to use. Unobtrusive. Service...
5 Star
Blinds work beautifully
Two of my honeycombed blinds where not closing fully but the problem was promptly rectified. Thanks Blinds online - i thoroughly recommend you guys.
5 Star
Great company, great prices, great service!!!!
I ordered blinds for my nursery and was extremely happy with BlindsInline device! Excellent customer services, very affordable...
5 Star
Fantastic Blinds & Customer Service
So happy with our order, and even happier with the customer service - so helpful and went the extra mile. We have some really...
5 Star
I Recommend them!
To make sure you don't get surprises. Make sure your measurements are in mm and they are right!!!!! Do not hesitate in measuring...
5 Star
Perfect Blinds.
We ordered some roller blinds for our new kitchen from Blinds Online. We carefully measured the space and provided the exact...
5 Star
The best customer service by far!
We recently bought some indoor roller blinds for our house. We had some minor issues but what surprised me was how professional...
5 Star
Fantastic! Great service, awesome product!
I recently ordered two shutters from Blinds Online. Honestly I was really worried about ordering from them as I had previously...
5 Star
ordered two blinds to replace the ones that were ripped. The blinds came on time and were installed
Excellent product, very professional people, got a courtesy phone call before he came to install did the job swiftly and...
4 Star
Great experience
Ordered one blind for my daughters room. Excellent consultation and was ready for installation way before the original eta....
5 Star
Recommend to all
From ordering to delivery was 5 days and that included a public holiday and weekend, and because I wasn't home on delivery...
5 Star
Would recommend to anyone!
So my husband and I ordered the blinds, received the blinds and installed the blinds! The installation was so easy. We are...
5 Star
Top service, online ordering, fulfilment and product.
Blinds Online is one DIY company that truly delivers. Everything was seamless, from the online ordering, to the customer...
5 Star
The blinds are perfect as is the staff
Blinds Online produce an excellent product and we are so glad we ordered them from this company. The look we went for is...
5 Star
Great company and Staff
I have had a wonderful experience dealing with Blinds OnLine. The staff are fantastic, helpful and efficient, and the range of products excellent.
5 Star
This Was So Easy, Posted Samples As Well!
What can I say? All the positive comments are already on here. But here goes: We recently purchased our roller blinds at...
5 Star
Is it meant to be this easy?
I dreaded ordering blinds as I had a nightmare in the past with one of the big chains of blind stores. i saw the reviews...
5 Star
Very Impressed
I was a bit nervous ordering my blinds online, but when they arrived I was very impressed with the quality and workmanship....
5 Star
Blinds are Great!
We are really happy with our blinds and how easy they were to order and install - they look great! Thank you very much and...
5 Star
5 Holland blinds supplied and installed - extremely happy!
Just a quick update on my last review: All 5 Holland blinds ordered with Blinds Online were supplied and installed within...
5 Star
Fantastic blinds
I got my new double roller blinds this week and they are fantastic they even phoned me because i'd chosen the wrong color...
5 Star
outstanding
This is a great company. I had some questions before ordering and they promptly emailed me the relevant information that...
4 Star
great looking blinds but inconsistent chain lengths and on a few, blinds are short by 4mm to 6mm
we love the look of the double roller blinds. we have them on every window of our home now. there are 10 windows with double...
5 Star
Excellent product and easy to install.
Hi, Just wanted to convey my satisfaction over the blinds I received this week. I was a little bit anxious measuring myself...
5 Star
Great Product, Customer Service and Easy Installation
Our blinds have arrived and they are perfect. So much so, we have put in another order and will get back to you on how this...
5 Star
Excellent Service and Products
We ordered some Blockout Roller blinds for our brand new house and we are very happy with the service and the excellent blinds,...
5 Star
Couldn't ask for better all round!
We have ordered blinds from your company on two occasions. On both I've have been wrapped with the ease of use of the website...
5 Star
So easy to order and blinds look amazing
I am really happy with the whole experience. One of the rollers is slightly stiff but I'll call customer service about it....
5 Star
Very Happy Customer
We are very impressed with the service, advice and all round help that Matthew and staff gave us during our decision process...
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