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16 years selling blinds online
Over 48 years in the game
Award Winning Service
Over 97% rate us as excellent
Free delivery over $499
Just a few obvious exceptions

5 Year Guarantee

Scope of Warranty 1 Year 2 Years 3 Years 4 Years 5 Years 2-5 Years
Components (with like or similar)
Cords
Labour, Collection & Delivery

paperclip iconSensible small print

Our guarantee is very straightforward with just the following conditions and exclusions:

  • Accident
  • Alteration
  • Exposure to elements
  • Misuse
  • Failure to follow measurement, installation, cleaning or maintenance instructions
  • Fitted in a non domestic environment
  • Normal wear and tear
  • Normal fading of fabrics and dyes

paperclip iconThe legal stuff

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. We hope you'll agree that our guarantee is plain and simple. Please do not hesitate to get in touch with our Customer Services team if you have any problems whatsoever with one of our products.


We guarantee it

We're confident in the quality of our products. That's why we offer a free, 5 year extended warranty on all of our blinds, shutters and curtains. We've enhanced the standard 1 year manufacturer's warranty with an additional 4 years on parts, as detailed here. We also guarantee all Electric Smart Raise remote controls and motors (excluding batteries) against any problems including component defect, malfunction or breakdown for 1 year after purchase.

Don't take our word for it,
we've got over 5,000 great reviews
5 Star

Fantastic service

I recently purchased 2 internal blinds after receiving my free material samples. The ordering was straight forward. The follow...

5 Star

Blinds Online deliver again!

Had bought & installed a roller blind from blinds online a year ago. I was so impressed with their website, support & quality...

5 Star

Great service and product

From the first phone call for samples right through to delivery I found all staff to be consistently helpful and courteous....

5 Star

Very impressed

Blinds arrived earlier than expected and are of excellent quality. The website is very user friendly. I will recommend it...

5 Star

Great Customer Service

We purchased honey comb blinds when first moving in to our new place. We had a bit of difficulty however the customer service...

5 Star

Very happy

I wasn't sure if ordering online was a smart move, however after reading the company's positive reviews I decided to take...

5 Star

Blinds are Great!

We are really happy with our blinds and how easy they were to order and install - they look great! Thank you very much and...

5 Star

5 Holland blinds supplied and installed - extremely happy!

Just a quick update on my last review: All 5 Holland blinds ordered with Blinds Online were supplied and installed within...

5 Star

Fantastic blinds

I got my new double roller blinds this week and they are fantastic they even phoned me because i'd chosen the wrong color...

5 Star

outstanding

This is a great company. I had some questions before ordering and they promptly emailed me the relevant information that...

4 Star

great looking blinds but inconsistent chain lengths and on a few, blinds are short by 4mm to 6mm

we love the look of the double roller blinds. we have them on every window of our home now. there are 10 windows with double...

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